Privacy policy

This policy explains how Garg Electricals ("we", "us"), Gole Market, Near Panch Mandir, Rudrapur, Udham Singh Nagar, Uttarakhand 263153, handles personal information you share through this website. We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and the rules made under them.

What we collect

When you submit an enquiry or quote request, we collect what you enter: your name, company, phone number, email, city, requirement details and any file you upload (such as a BOQ). We do not ask for payment details, Aadhaar, PAN or other government identifiers through this site.

How we use it

We use your information only to respond to your enquiry: to prepare quotations, contact you by phone, WhatsApp or email, and keep a record of the enquiry for follow-up and GST invoicing if you place an order. We do not sell or rent your information.

Service providers

Website forms are delivered to us through a third-party form service, and the site may be hosted on a content delivery network. If you choose WhatsApp, your message is handled under WhatsApp's own terms. These providers process data only to deliver their service.

Cookies and analytics

This site does not use advertising cookies. If we add privacy-friendly analytics in future, this policy will be updated.

Retention and security

We keep enquiry records for as long as needed for the purpose above and to meet tax and legal requirements, and protect them with reasonable security measures.

Your rights

You can ask us to access, correct or delete your personal information, or withdraw consent for further contact, by writing to [email protected]. This contact also serves as our grievance officer for privacy matters.

Changes

We may update this policy from time to time. The latest version will always be on this page.